Teen Skin Health Shipping
Standard shipping is free for orders over $100 and express shipping is $15 on all orders
Standard shipping: $10.00
Express shipping: $15.00 (On all orders)
Your custom international rate will be shown at checkout after you have entered your delivery address.
Note: Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering for products. Sadly we are currently unable to ship to the US and Canada but we will soon.
Can I track my order?
Once your order is on its way, you will receive an email with all of the details, including a tracking number. We can't wait either!
How long will it take for my order to arrive? (Due to the recent COVID restrictions there may be some shipping delays)
Australian Cities (Metropolitan areas)
Standard: 2-8 business days.
Express: 2-4 business days
All other regions
Standard: 4-12 business days
Express: 2-6 business days
INTERNATIONAL ORDERS: 5-20 business days (depending on customs)
Can I change my shipping address?
After you place your order with us, you have 30 minutes to make a final decision on where you want your parcel to be delivered. Unfortunately any later than that, your parcel is most likely packed and ready to leave our warehouse. Just update your order or send us an email. Please note: We will do our best but cant guarantee the changes.
Can I cancel my order
Of course! Although we might be slightly offended, but you will have 30 minutes before we pack and ship your order to decide you suddenly don’t want us anymore. After that...sorry it'll be on its way and excited to meet you!
Do you offer a refund?
We will be gutted to see you go! Let's talk first and see if we can come up with a solution... After that and if for any reason you are not completely satisfied with your purchase, we will give you a 30 day money-back guarantee from the time you purchased the goods. Please ensure you read our full refund policy.